Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

* All orders are processed within 1–3 business days.
* Orders are not processed or shipped on weekends or public holidays.
* You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Time

* Canada: 3–7 business days
* United States: 5–10 business days
* International: 7–21 business days (depending on destination)

Please note that shipping times are estimates and may be affected by weather, customs, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your location and the shipping method selected.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs due to incorrect addresses.

Contact Us

If you have any questions about your order or shipping, please contact us through our customer support page or email.